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Inside Vista's New Diagnostic Tools
Pages: 1, 2, 3

Problem Reports and Solutions

One of the nice things about Vista is that you can actually see the details of these anonymous reports. To do this, open Control Panel, choose System and Maintenance, and click Problem Reports and Solutions. Or from the command line, you can run %SystemRoot%\System32\wercon.exe to do the same:



Figure 3
Figure 3. Tracking down system problems

From the Tasks menu, you can view your history of problem diagnosis attempts, rerun a check for a problem, and even see the details of one of your problem reports, such as the the one generated when we ran the network diagnostics tool above:

Figure 4
Figure 4. Delving into report details

If you want more control over your machine and don't want Vista to automatically check for solutions and advise you when it detects a problem, you can disable this functionality and have Vista ask you first before trying to fix things. To do this, click Change Settings under the Tasks menu in Problem Reports and Solutions:

Figure 5
Figure 5. Configuring how Vista performs diagnostics

You can also click Advanced Settings here to limit what program information is sent to Microsoft if you're paranoid. This feature is also useful if an application is reporting a problem when there isn't one.

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